When completing your booking through our website, you will be required to pay 50% hire total payment via Stripe (accepts most merchant cards), not including security/damage bond.
Your booking is secured when the part payment is received.
When sending for a quote or invoice your order will be reserved for up to 24hrs from being provided the quote/invoice. After which time the order will be reverted to draft and your equipment no longer reserved.

Yes! We offer delivery throughout Brisbane and surrounding areas. Delivery fees are calculated based on your event location.
We offer delivery to a range of suburbs within Ipswich, Brisbane, Toowoomba, Gold Coast, Sunshine Coast, Logan & Lockyer Valley & Scenic Rim. Our delivery rates cover load and unload from our delivery vehicle to your location's front entrance.

Collection of hire items is available for selected items. We operate out of a home-based warehouse on Ede Road, Redbank Plains QLD 4301. Due to nature of our location we are open by appointment only for collections and returns from the collection bay.

You can reach us anytime via our contact page or email. We aim to respond quickly—please allow for 1-3 business days for a reply.

The dates and times selected at time of booking reserve the specified equipment over those timeframes. Early arrival or late returns are not acceptable as this may conflict with other bookings. The standard hire period is up to 3 days, this includes the day of collection and day of return. In the event you wish to amend your selected timing after reserving the booking you need to email your requested amendments and if they are available, we will manually amend your booking. It is essential to notify us if for circumstances outside of your control that the equipment will be late return to avoid commencement of theft protocols.

In the event that the equipment is lost, damaged or excessive cleaning required during the hire period, you will be help responsible for this. You agree to cover the costs of repair or replacement as seen fit by L&J Events (Hire and Planning). The security bond will be utilised in the first instance, costs that exceed this value will be billed to the customer. Failure to pay outstanding costs for damaged equipment will result in escalation through a debt collection agency.